Why I think culture helps you to resolve conflicts within the team. One of the most common conflicts is expectation mismanagement at work. It’s often referred to as quality of work. The definition of quality when not defined properly could be directly proportional to the mood of the boss at 5 PM on Tuesday. The quality of the work lies in the details however when there is no proper system and method to measure the quality. It heavily depends on the personal feelings and character of the leader. The onus depends on the individuals both from the subordinate and the boss. The unkept commitments, missed communication, less interest in working, sloppy work, unclear training, dumping the work, having a bad day, too much pressure, inability to say NO, desire to be right all the time, no courage to accept the mistakes, no plan to action to improve, no guidance and a clear plan of correction etc.

You can blame all you want but the work relation can go wrong for multiple reasons. There are many parties to this misery you, your team member, the work environment, the nature of work, the culture, the business you are in, the type of work you do, the type of clients you have, the personal environment you live in, your personal desires, your ambitions, your character, your skills, your world view, your relation with the company, how you treat your work etc.

The reason I am putting all these variables in place is to show you the infinite possibility and the combination that is beyond your control. These are the ones which I can think of with my limited knowledge there are many other laws and principles that work automatically at your work. So multiple the root cause by 100 and that’s the number of reasons you are dealing with.

You may ask me what is the alternative. Here is my rationale for you. I think it’s better to focus on a few pillars of your culture. It aligns you and your team to agree on the few guidelines. It’s need not be a 100-page document. It can be a 2-page document with 4-5 sections and each section containing 7-10 pointers. You will have to let go of a lot of points and areas of excellence. You have to embrace the power of less. You have to let go of ego, personal pride, rigidity, fixed mindset, traditional thoughts, being right, winning all the time, participating in stupid games, fighting every conflict etc

Embrace the idea of having less mass. Right now, you’re the smallest, the leanest, and the fastest you’ll ever be. From here on out, you’ll start accumulating mass. And the more massive an object, the more energy is required to change its direction. It’s as true in the business world as it is in the physical world.

from the book Rework

Apply the culture and taking all the conversation through it will help you expose the following

  1. Leadership skills
  2. Inner conflicts
  3. Lack of judgement
  4. Managing risk
  5. Clear Communication
  6. Strategic thinking
  7. Tactical calls

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