Match

A story that happened a couple of days back. In the society that we live in, a cricket tournament was organised. If you are from India, you will know that cricket is a religion in my country. It was a big event, and almost 250 people participated, from kids, women and men. I don’t play… Continue reading Match

Blueprint

I think of the below image whenever I hear the word blueprint. I always thought it needs a sophisticated talented team with millions of dollars of funding. You need a big glass building and pricy machines and technology at hand. You need a fancy degree and extraordinary brilliance. We have grown our business with simple… Continue reading Blueprint

Details

It is fascinating that we don’t achieve small milestones because we spend a lot of time on other unrelated activities. Attention to detail is one of those practices that, done consistently, will help you achieve your milestone effortlessly. We are not attracted to it because it sounds like paperwork. Boring, mundane and work. You like… Continue reading Details

Intangible

unable to be touched; not having a physical presence. Culture is intangible. You can not measure culture but may see some signals. You don’t revenue benefits of culture in the first year. It often makes you think about why would you invest in the culture? Before we get into the reasons, let’s see some signals.… Continue reading Intangible

English Accent

A question came up during my daily 1-on-1 with my team. “How to better understand the client’s English accent during the client call?” This post is about the 5 step-by-step systems that will answer the question. Five Steps System to handle the English accent of the client Practice: Watch any pre-recording of the client we… Continue reading English Accent

Conflict

It’s an event when you are trying to build something larger than yourself. You will have disagreements with your team, partners, clients and vendors. You will have to learn to deal with it each time. You will take it personally. The challenge is you should avoid doing it. Your friend here is thinking objectively.¬†You do… Continue reading Conflict

Break

Vacations and breaks play an essential role in your business life. You will never take a break when you see business as a race. When you see it as a journey, you will find the importance of the break. It’s a part of what makes your business a success. I took a 2-week break after… Continue reading Break

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Categorized as Business

Let go

Letting go of your people is always a tough call to make. Sometimes some hiring is a miscalculation, and the expectation is mismatched. The probation period helps, but it is too early to make a call. There are other unprecedented reasons which make it impractical. A growing company always plays on chances, potential and gut.… Continue reading Let go

Why do talent works?

I like the word talent used for the team member. I think it makes sense for knowledge work. It’s known wisdom that most people work for good pay. Salary is one of the primary factors for someone to choose a job but it’s not the only one. I think there are three important factors Money… Continue reading Why do talent works?

Published
Categorized as Culture

Productive Day

I have written an article named Being Average about my Ideal day. It was something that I say is good on paper. I have shared it before that once our company reaches half a million in turnover I would consider myself someone who is good at building business. I know this is the wrong metric… Continue reading Productive Day