Intangible

unable to be touched; not having a physical presence. Culture is intangible. You can not measure culture but may see some signals. You don’t revenue benefits of culture in the first year. It often makes you think about why would you invest in the culture? Before we get into the reasons, let’s see some signals.… Continue reading Intangible

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English Accent

A question came up during my daily 1-on-1 with my team. “How to better understand the client’s English accent during the client call?” This post is about the 5 step-by-step systems that will answer the question. Five Steps System to handle the English accent of the client Practice: Watch any pre-recording of the client we… Continue reading English Accent

Conflict

It’s an event when you are trying to build something larger than yourself. You will have disagreements with your team, partners, clients and vendors. You will have to learn to deal with it each time. You will take it personally. The challenge is you should avoid doing it. Your friend here is thinking objectively. You do… Continue reading Conflict

Productive Day

I have written an article named Being Average about my Ideal day. It was something that I say is good on paper. I have shared it before that once our company reaches half a million in turnover I would consider myself someone who is good at building business. I know this is the wrong metric… Continue reading Productive Day

Edit

As good writers always advise that writing is all about editing. Removing the words which are not required. Replacing complex words with simpler ones. Converting 10 words sentences into 5 words. Splitting longer paragraphs into 2-3 lines. Let me edit the above paragraph which is already easy to read. Writing is about editing. Remove not… Continue reading Edit

Listen Up!

Listening to understand is one of the lost skills in the world of business. The world is bombarded with so much information that we are constantly thinking about what to speak next. The art of listening has completely or almost living the face of the earth. That’s what my observation is while working with the… Continue reading Listen Up!

Slow Productivity

The central goal of Slow Productivity is to keep an individual worker’s volume at a sustainable level. This was written in the NewYorker by Cal Newport on January 3, 2022. You can read the article here. Recent research out of Iceland, for example, had more than twenty-five hundred participants, many of them in desk jobs,… Continue reading Slow Productivity

How to learn from a Setback?

Setback  — something that causes a delay or stops progress At work, you will often find setbacks because of multiple reasons. Some common ones are miscommunication, mismanagement, no planning, incorrect expectations, waiting without direction, unclarity, inactivity, playing safe, wasting time, indecision, misguided, lack of judgement, inability to anticipate, urge of being right all the time, not… Continue reading How to learn from a Setback?